Tiger Airways - Booking Information

Tiger Airways Australia, a low-cost carrier that currently flies passengers to 5 destinations across four Australian states on its fleet of 10 aircraft, is a subsidiary of Singapore’s Tiger Airways Holdings. Flying from its primary base at the Melbourne Airport in Victoria, it plans to reopen a secondary hub at the Sydney Airport.

To book a flight with Tiger Airways Australia, passengers can log on to its website at www.tigerairways.com to access its online booking facility. Passengers can enter their flight details, and at the same time browse through and avail of the airline’s special deals on flights, hotels, hostels, car rentals, and insurance.

Passengers can book their flights up to four hours prior to their chosen flight’s departure, and they can choose to book either through the airline’s online booking facility, or via Tiger Airways’ dedicated Call Centre through 03 9999 2888 within Australia and +61 3 9999 2888 when calling from overseas. The airline’s website also allows passengers to request pre-selected seating for a nominal fee with its online Seat Selector or through the carrier’s Call Centre.

They may also purchase their tickets at ticket counters in destination airports located at Bangalore, Chennai, Clark, Guangzhou, Haikou, Ho Chi Minh City, Kuala Lumpur Macau, Penang, Perth, Phuket, Shenzhen, and all domestic airports in Australia. Tiger Airways Australia tickets are also available at all local participating travel agencies.
For groups of 15 or more passengers traveling together, Tiger Airways Australia can accommodate both group fares and seats on the same departure and arrival flights. Passengers need only contact the airline via its Call Centre or email them at augroups@tigerairways.com to obtain a quote after sending their travel details.
Passengers may also avail of the airline’s package deals for leisure and incentive group fares. Tiger Airways Australia accepts Visa and MasterCard credit and debit cards, as well as Diners Club cards for online and phoned-in bookings.

The airline’s website likewise has a Manage My Booking facility where passengers may change their flight details up to 4 hours prior to their scheduled flight departure subject to change fees. Guests may also opt to call the airline’s Call Centre to change their booking information.

While Tiger Airways Australia’s Web Check-In Facility is temporarily unavailable pending further notice, passengers are advised to check in at the airport at least 45 minutes before their flight departs, showing valid photo identification to verify ownership of their ticket.

The airline only charges passengers who check-in their baggage (maximum of 30kg each piece) based on scheduled fees and charges for checked-in luggage found on their website. However, passengers are allowed up to two pieces of hand-carry luggage not exceeding a combined weight of 10kg per passenger, or 7kg per luggage.

For more information on flight schedules, booking information and other inquiries, passengers may visit Tiger Airways Australia’s Customer Support at Gladstone Park in Melbourne, Victoria for domestic matters, or write to Tiger Airways Pty. Ltd. at P.O. Box 181 in Singapore 918147 for international flights.

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