Jetstar Airways - Booking Information

Jetstar Airways is a low-cost subsidiary of Australian flag carrier, Qantas Airways. It flies to 17 domestic destinations and 15 international destinations from its base in Melbourne, Australia. A value-based carrier under the Jetstar Group that services New Zealand and routes all across the Asia Pacific, Jetstar Airways also has branches in Singapore and Vietnam.

Passengers wishing to book a flight with Jetstar Airways can log on to www.jetstar.com to access the airline’s online booking facility where they can select their destination and preferred travel date to reserve a seat. They may also opt to call Jetstar Airways’ Reservation Center at 1300 792 688 to book a ticket. Should they choose, passengers may also make their ticket reservations with authorized travel agencies.

Jetstar’s online booking facility gives passengers the option to select a particular seat on their flight for a small fee, as well as choose from other extras, such as Carbon Offset or Auto Web Check-in, before paying for their ticket via credit, debit, or charge card, Jetstar-issued vouchers, through online banking (POLI), or direct deposit from their bank.

Jetstar Airways caters to group passengers of 10 or more people, whether for conferences, school events or sporting trips. Jetstar Groups consultants are available to provide a flexible and competitively priced group package for each individual group booking. Passengers need simply email groupsales@jetstar.com to obtain a group quote, or call 1300 792 688 to speak with a Groups consultant.

At the airport, guests are advised to check-in at least 90 minutes for Australia and New Zealand domestic flights, and at least 2 hours before international flights, bringing with them photo identification, such as their passport, driver’s license, company-issued ID or student ID. While individual passengers can use the airline’s airport check-in kiosks or web check-in facility, group passengers will need to check in directly at the airport counter.

For more information about flight schedules, booking, and other airline rules and regulations, guests can get in touch with Jetstar Airways via its Customer Care at P.O. Box 635 in Sunshine, Victoria 3020, call 131 538 or +61 3 9347 0091, or call Jetstar from any location via Skype at jetstar.airways.